Blog

Do Happy Customers Equal Happy Employees?

© Thanakorn / stock.adobe.com

The impact of employee experience on customer experience has been explored in great detail. In fact, “happy employees equal happy customers” has become a motto for some of the world’s biggest brands. But what about the inverse? Does making a customer happy make an employee happy?

Genauso wichtig wie die Frage: „Do happy employees equal happy customers?“

Weiter geht es in Forbes